Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Western Union Complaint - Western Union Online Services - Approach WIth Caution - Western Union Online Send Money
Western Union Complaint

Western Union Complaint

ADVERTISEMENT

Western Union Online Services - Approach WIth Caution - Western Union Online Send Money


I will no longer use Western Union online services. I attempted to send via WU's online service, using my VISA card. At the end of the form-filling process I received on-screen directions to call customer service, 'additional information was required for confirmation of identity.' Long story short, they refused to complete the transaction (and wouldn't explain why...I can tell you all of my 'identity' details are in order, so I couldn't begin to guess). Funds were, nevertheless, deducted from my account. I called Western Union, they were of no help; said they had faxed notice to return funds to my bank, that funds were 'not with WU, but were being held by my bank.' This is irrelevant and is an answer that should not be accepted by any WU customer. Fact is, WU submitted the charge to the bank *before* the transaction was complete and without the service being rendered. Bad process, equally bad customer service. I certainly should not have to bear the burden of absent funds for a service that wasn't rendered and neither should any customer. Profoundly frustrating. Think twice before sending funds via WU's online service.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Western Union
SUBMIT a ticket
for Western Union
WATCH videos
for Western Union
More Western Union Reviews and Complaints MORE reviews and complaints
for Western Union

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Western Union reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team